We invite customers to purchase directly from Alvas, or through one of our Authorized Dealers. We encourage our dealers to offer competitive pricing, shipping and customer service options to the public. If you would like to contact them, please view our Dealer Locator for their information.
Most of our dealers dropship orders from our location and do not keep Alvas products in stock at their location, so your order will most likely ship directly from one of our warehouses to you. If you are local to Alvas and want to Will Call your order, please let the dealer know.
If you place an order with one of our dealers and need customer service assistance, please contact the dealer directly. This will allow them an opportunity to assist you. If, after contacting our dealer, you are still unsatisfied, please call us and we will do our best to help.